Frequently Asked Questions

What happens on the first visit to my home?

Will I have to have a prescription from my doctor?

Are you certified and insured?

How are you different than other services?

Do I have to sign a contract?

Do you take any insurance?

What kind of equipment do you have?

How do you bill for your services?

I know you specialize in older adults, but do you work with all ages?

Do you ever get anyone in the pool?

How many years of experience do you have?

 

 

 

 

 

 

 


What happens on the first visit to my home?
The initial consultation consists of finding out about your health history, fact finding, goal assessment, and answering any questions or concerns you may have. No exercises are performed on the first visit.

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Will I have to have a prescription from my doctor?
We contact your doctor via fax or phone and get a Medical Clearance Form signed informing us of any restrictions, if any at all. We do this for every client over 55 years old (men), and over 65 years old (women). No clearance is needed for a younger client unless there is a health issue that needs to be addressed.

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Are you certified and insured?
Yes. We are certified through The American Council on Exercise (ACE), The International Weightlifters Association (IWA), and have received a Certificate of Achievement in Older Adult Fitness through The American Institute of Fitness Educators (AIFE). Yes, we are insured.

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How are you different than other services?
First of all, we are not only certified personal trainers, but we are also licensed and degreed Physical Therapist Assistants. Our physical therapy background also sets us apart; this helps us tremendously in dealing with not only the older population who sometimes are dealing with a multitude of health issues but also the baby boomers that are starting to have orthopedic concerns. We are also excellent communicators whether it involves a doctor, family member (sometimes out of state), caregivers, and care management coordinators, depending on what is appropriate.

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Do I have to sign a contract?
No. You decide how many visits a week, a month, and for how long in duration (half-hour, forty-five minutes, or one hour). No time frame is set; you decide when you want to stop.

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Do you take any insurance?
No. We are strictly a private pay based business. Some clients pay us for our services and then are re-imbursed through their long-term insurance carrier.

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What kind of equipment do you have?
We have a wide variety of equipment including balls, bands, tubes, weights, balance boards, step, noodles (pool), and other flotation devices.

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How do you bill for your services?
We bill for each half-hour, forty-five minute, or one hour session. We usually invoice monthly, but it can be done however you prefer.

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I know you specialize in older adults, but do you work with all ages?
Yes! We do specialize in the older adult, but we also train younger people whether they are sedentary or for sport specific training. We have testimonials from clients of all ages.

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Do you ever get anyone in the pool?
Yes we do! We are usually in the water with the client, and we assist client in/out of pool if necessary. We offer aquatic exercise programs for all fitness levels.

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How many years of experience do you have?
Combined, we have thirty-four plus years in the health care field.

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